Privacy Policy
Last updated: 6 August 2026
At Tiled Conservatory Roofs ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit https://www.tiledconservatoryroofs.co.uk/ or contact us through our website.
Information We Collect
When you submit an enquiry through our website, we may collect the following personal information:
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First Name
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Last Name
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Email Address
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Telephone Number
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Any information you choose to include in your message.
Like most websites, our website automatically collects certain technical information, such as your IP address, browser type, device information and operating system. This information helps us maintain the security, performance and functionality of our website.
How We Collect Your Information
We collect information when you:
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Complete and submit our Free Quote contact form.
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Contact us directly by email or telephone.
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Visit and browse our website.
How We Use Your Information
We use your personal information to:
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Respond to your enquiry.
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Provide a free quotation for our services.
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Discuss your conservatory roof project.
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Arrange surveys, appointments or installation where appropriate.
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Respond to follow-up enquiries.
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Meet our legal and regulatory obligations.
We only process your personal information where we have a lawful basis to do so under the UK General Data Protection Regulation (UK GDPR).
Lawful Basis for Processing
Depending on your enquiry, we process your personal information because:
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You have requested a quotation or contacted us.
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It is necessary to take steps before entering into a contract with you.
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We have a legitimate interest in responding to enquiries and operating our business.
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We are required to comply with legal obligations where applicable.
Cookies
Our website uses essential cookies to ensure it functions correctly and securely.
We also use a cookie consent banner provided through Wix to allow visitors to manage their cookie preferences where applicable.
You can change your cookie preferences at any time through your browser settings or through the cookie consent options available on our website.
Sharing Your Information
We do not sell, rent or trade your personal information.
Your information may be shared only where necessary to operate our website or where required by law. This may include trusted service providers such as Wix, who host and support our website on our behalf.
How Long We Keep Your Information
We retain personal information only for as long as necessary to respond to your enquiry, provide our services, comply with legal obligations and resolve any potential disputes.
When your information is no longer required, it will be securely deleted or anonymised where appropriate.
Keeping Your Information Secure
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
Although we take reasonable steps to protect your information, no method of transmitting data over the internet or storing electronic information can be guaranteed to be completely secure.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
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Request access to the personal information we hold about you.
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Request correction of inaccurate or incomplete information.
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Request erasure of your personal information where appropriate.
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Request restriction of processing in certain circumstances.
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Object to the processing of your personal information where applicable.
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Request a copy of your personal information in a portable format where applicable.
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Withdraw your consent where processing is based on consent.
Complaints
If you have any concerns about how we handle your personal information, we encourage you to contact us first so we can try to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection matters.
Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact us.
Tiled Conservatory Roofs
Website: https://www.tiledconservatoryroofs.co.uk/
Telephone: 07572 097997
Email: tiledcr@yahoo.com
We may update this Privacy Policy from time to time to reflect changes to our website, our services or legal requirements. Any updates will be published on this page together with the revised "Last updated" date.